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If Salesforce is not working in the Edge browser then this post may be able to help you. If you are a small or mid-level businessman, Salesforce can make your job considerably easier. However, a lot of users are unable to access it on their browser, especially Microsoft Edge. If you wish to fix this problem, then please read through this article. We have discussed the causes and resolutions.
Salesforce not working in Microsoft Edge browserThe problem occurs when you try opening the Salesforce website on your browser. The issue could be with corrupt cache, obsolete browser, disallowed cookies, etc. If Salesforce is not working on Microsoft Edge on your computer, then please read through this article for the resolution.
Clear the cookies and cache in Microsoft Edge
Allow third-party cookies on Microsoft Edge
Isolate the cause with extensions
Resolve the case with problematic extensions
Update Microsoft Edge
1] Clear the cookies and cache in Microsoft EdgeBefore proceeding with more complicated solutions, you can consider clearing cache and cookies on Microsoft Edge. The reason is that if cache files and cookies are corrupt, then the associated website might not load properly. If you clear these cache and cookies, then the website will rebuild them the next time you open it.
2] Allow third-party cookies on Microsoft EdgeOnce you have cleared the cookies, the next solution will be to allow third-party cookies. It solves 2 problems. First is that it will allow the website to load smoothly and second is that many websites including Salesforce require us to allow cookies, otherwise they will not load properly. The procedure to allow third-party cookies in Microsoft Edge is as follows:
Open Microsoft Edge.
From this menu, select Settings.
In the Settings window, go to the Cookies and site permissions tab on the list on the left-hand side.
Turn OFF the switch for Block third-party cookies.
Now, restart the Microsoft Edge browser and try to load the Salesforce website.
3] Isolate the cause with extensionsSome extensions can cause problems while trying to open certain websites. One way to isolate extensions as a cause is to open the Salesforce website in the InPrivate mode. The procedure to do so is as follows:
Open Microsoft Edge.
Select New InPrivate window.
Now open the Salesforce website in the InPrivate window.
If it works, the issue is probably with the extensions.
4] Resolve the case with problematic extensionsIn case you have figured that an extension is problematic, then the procedure to resolve it is as follows:
You will notice extensions with a switch associated with them. Please use the switches to deactivate extensions one by one, thus using hit and trial to find the problematic extension.
5] Update Microsoft EdgeIf the browser is obsolete, then such problems are common. Thus, you can update Microsoft Edge to the latest version. The procedure is as follows:
Microsoft Edge will update by itself.
Read: Salesforce not working in Firefox
Is Edge supported by Salesforce?Related: Salesforce not working in Google Chrome
What is Salesforce used for?Sales for is a CRM software for small and mid-level organizations. CRM means customer relationship management. It helps users manage support, sales, and customer interactions with ease. Since the software is cheap and eliminates the need of qualified software professionals, it is preferred by businesses.
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